Who's Idea Was This??

Society is NOT reflective of DIVINITY

RANTING IN COLOR IS SOMEHOW SOOTHING

Ranting in Red.  Seems right.  All it takes is a day of errands, being on the road with humans AND starting off with my car's first service at the FORD DEALERSHIP.

UGH!!!!!

"Are you going to be waiting for your vehicle?" he politely asked.  "Yes," I replied.

Well then it'll just be an hour.

The man that set up my appointment was very nice and when I went in after explaining the fiasco I had at the Roseville dealership, he set me up to talk with a lovely sales person about the logistics of trading a Roseville purchased Ford for one more locally in Auburn.

Because OF COURSE when I made the purchase & got the servicing warranty, they DIDN'T tell me any repairs can ONLY BE MADE IN ROSEVILLE.  That dealership is on crack....seriously.....it is insane there.  I NEVER WANT TO GO THERE EVER. I've called there to speak to the finance manager about an issue TWICE and he never returned my call.  Shocking.  Once they get your money, you're as good as dead to them.  FUTURE FORD CUSTOMER SERVICE SUCKS.

That said, my car was due for a 'cab filter' replacement.  OK.  That's covered....good.

TWO HOURS LATER......I had to ask about when it's going to be done, saying I understand it might take longer than the one hour quoted to install this filter.

Arriving home and looking over the receipt, doesn't look like filter was put in.  I call and talk to the same man and he immediately said, "MY FAULT totally, I forgot to tell them to put in the filter" - so it took TWO HOURS AND I DIDN"T GET THE FILTER.  He assured me when I come back down, he will have the filter in hand and it literally takes ONLY TEN MINUTES.

SERIOUSLY???????????

So it was two hours on a one hour service and I have to go back.

I MISS VOLZ BROTHERS!!!!!!!

My local amazing service men who have taken care of my vehicles for years, now I'm in

the dealership treadmill.  I'm not religious, but if I was, this would be AGAINST MY RELIGION~~!!!!!!!

I told them I'm a blogger....a traveling blogger who depends on the car for work.  The car's been fine except for a module breaking on it's maiden voyage, resulting in having to disconnect the blue tooth as I couldn't use MAPS VOICE DIRECTIONS while on a trip.  It was still under factory warranty then, but it would have taken 4 days to get the part - I had to go to my mother's funeral, I didn't HAVE 4 days.  

The service tech wouldn't put this on the receipt to prove this happened while under factory warranty, so I got screwed on that deal.  Each dealership is against the other, none of them work together, the customer gets the raw deal and the run around.  The car itself though is awesome despite this aspect.

My friend who put me in this car was awesome, he wasn't a "HARD SELL" - in fact he advised I not get the warranties at all, but once in the cubicle with the finance guy, they literally talk so fast and scare you into buying stuff you don't need.

DON'T GET CAUGHT IN THE DEALERSHIP CYCLE, once you get your car, they don't care about you AT ALL. And I'm a NICE CUSTOMER, I'm P A T I E N T - I'm F R I E N D L Y - I'm UNDERSTANDING!

I MISS MY '52 WILLY'S!!!!   I MISS MY HORSE & BUGGY.

I know this isn't a perfect world - well .... no.....it IS a perfect world - but what humans made of it is so far from perfect, or even manageable it's beyond words - one has to RANT!!!!!   I've got a tiny sense of humor about it though.